Home > Tutors
Tutors
Meet our course leader and facilitators for the Internal Consulting Skills courses:
Daryl Wightman
MA(Cambridge) CPsychol
is Managing Director of Performance Dynamics and our Course Leader. Educated at Cambridge University in England, Daryl has over 25 years experience as a management consultant and has a unique background in both business systems and human behavior. He joined Andersen Consulting (now Accenture) as an IT Consultant in 1978 and designed, developed and implemented large computerized business systems for clients in insurance and banking in London. Then as an Organizational Psychologist and Managing Consultant in PricewaterhouseCoopers he assisted clients in London and Sydney to introduce leading edge Human Resources practices and initiate and evaluate organizational and culture change to align human performance with business goals. He regularly facilitates business planning and change management initiatives for clients. He has assisted over 100 major organizations in the UK, USA, Canada, Australia, Asia and Europe including BOC Gases (New Jersey), American Express, LCBO (Toronto, Canada), BP Oil, Wrigley GmbH (Germany), Petkim (Turkey), Pfizer pharmaceuticals (Australia & New Zealand), Barclays Bank (UK), the Commonwealth Secretariat (London), several Lloyd's underwriters and brokers, Jaguar Cars, MW Kellogg, British Nuclear Fuels, i2 Technologies (Bangalore-India & Beijing-China), Radianz (Europe), Royal Bank of Scotland (Edinburgh), Unilever Philippines (Manila), Vodafone UK, Amadeus (France), Bank of New Zealand (Wellington) and the Australian Stock Exchange (Sydney). He is a regular speaker on change management and is one of the authors of "Australian Human Resources Management" (1999). He was awarded a scholarship to Cambridge, holds a double MA in Theoretical Physics and Experimental Psychology from Cambridge University, is a Chartered Psychologist in the British Psychological Society and is also registered in Australia as an Organisational Psychologist.
Kate McLaughlin
BA(Hons) PGCE ACIB
is Training Director of Performance Dynamics and has over 15 years experience in training and business consultancy in financial institutions in London and Sydney. She is a specialist in banking operations and designed and implemented the quality standards and process for the first project in Europe to centralize back office processing in retail banking operations. She designs and implements training and development solutions to support business improvement initiatives and her past clients include HSBC, Schroders, Hill Samuel and Midland Montagu. She holds a BA(Hons) from Southampton University, Post Graduate Certificate in Education (Cambridge) and is an Associate of the Chartered Institute of Financial Services (UK).
Lucille Narun
BSc(Hons)
is an Associate Consultant of Performance Dynamics based in Toronto. She has over 35 years' business and consultancy experience across a range of industries in the public and private sectors (including manufacturing, retail, distribution and construction) professional services firms and not-for-profit organizations including the Government of Saskatchewan Department of Science and Technology, Labatt Breweries of Canada, Ontario Public Service, CIBC, Gellman Hayward & Partners, Shoppers Drug Mart, the Ministry of Community Safety and Correctional Services, and the Saskatchewan Heart Foundation. She project manages and advises clients on large, complex business initiatives and helps her clients formulate a coherent strategy. She regularly runs business planning sessions where she helps her clients build buy-in and commitment to action and supports and manages implementation teams to deliver results. She was formerly Senior Executive Consultant with CGI, a leading global IT consulting firm. Lucille is also a program advisor on the Masters Certificate in Business Analysis at the Schulich School of Business. She holds a B Sc (Hons) in Mathematics and Applied Mathematics from the University of the Witwatersrand.
Philip Wise
(Consulting Engineer)
is an Associate Director with Performance Dynamics and has over 18 years experience as Managing Director of an international engineering consultancy. He has worked with clients in over 15 countries including USA, UK, Italy, Russia, France, Spain, Romania, Brazil, Saudi Arabia, Vietnam, India, Indonesia, China, Singapore, New Zealand and Australia. He specializes in designing and implementing sophisticated automated production facilities to suit often unique business environments, workforces and cultures. Phil has an intimate working knowledge of consulting techniques to build relationships, identify business needs, deal with obstacles, negotiate and influence others and achieve success in challenging environments with conflicting priorities. He has also set up several successful joint ventures in Eastern European countries. His clients include Ford, Hoover, Frigidaire, Electrolux, Email, Southcorp, Schneider, Comalco, Rheem, Simpson, Chef, ABB, Sunbeam/Victa and Whirlpool.
Natalie Verdon
BA (Psych)
has over 15 years experience in management consultancy. She specializes in change management processes taking a holistic view of business systems, organizational culture and factors that influence bottom-line results. She is co-author of the "International Customer Service Standard" (1999) and is a regular speaker and trainer on customer service and process improvement. Her clients include Pfizer, Westpac, Qantas and Woolworths. She holds a Bachelor of Arts degree in Psychology and is a licenced assessor for the International Standards Accreditation Board.
Yes, I want to improve my team's internal consultancy skills. Run this world-class consulting skills course now and you will take away countless highly effective consulting skills and techniques to help you:
