In-house Internal Consulting Skills Courses
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BOC Gases, New Jersey (USA)
- the world's largest industrial gas company
"Will be able to incorporate many of the concepts into my day-to-day job. Daryl is an engaging presenter who held my interest throughout the entire course. Well done!" Debbie Campbell, IM Change & Capability Manager, Murray Hill, New Jersey, USA
"The course was valuable because it gave practical examples and showed us exactly how to implement the learnings" Blair Bizjak, Business Process Specialist, Murray Hill, New Jersey, USA |
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LCBO (Toronto, Canada) - one of the largest retailers of wines, spirits and beers in the world
"Extremely valuable. Provided me with techniques I can actually use in future dealings at work" Lisa Babcock, Financial Analyst, LCBO, Toronto, Canada
"Great program!" Monica Singh, Financial Analyst, LCBO, Toronto, Canada |
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American Express (Brighton, England) - one of the world's leading global payments and travel companies
"Course was great and at the same time entertaining. Concepts were clear and the role plays were excellent"
Samrin Shah Povia, Global Network Services, American Express HQ, Brighton
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Vodafone (United Kingdom)- the world's largest mobile phone company
"Lots of practical tips and tricks that can be put to use immediately. Delivered by someone with real experience who can pass this on in an engaging and entertaining way. Extremely valuable and thoroughly enjoyed it!" Gwynne Harries, Business Project Manager, Vodafone UK
"Extremely valuable. This course has been one of the most beneficial learning experiences I have had to date. Thank you!" Richard Burke, Senior Telecoms Co-ordinator, Vodafone UK |
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Wrigley GmbH (Munich, Germany) - the world's largest chewing gum manufacturer
"The course was very valuable for me because I can use it very well in my daily business"
Yvonne Peter, PLD Manager, Wrigley, Munich, Germany
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BOC Gases, Windlesham (Surrey, England) - the world's largest industrial gas company
"Excellent, I deal with business contacts daily and this has been a very valuable course"David Hodson, Business Process Specialist, BOC Gases UK
"Very valuable in learning lots of new techniques and how to deal with difficult people and unexpected outcomes" Maxine Nottridge, Global Human Resources Business Process Manager, BOC Gases UK |
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Shell, Kuala Lumpur (Malaysia)
- the world's third largest corporation
"Very valuable - the hands-on application, role playing and simulation of difficult scenarios is very helpful"
Feruz Mohd Yusop, Shell Malaysia, Kuala Lumpur
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i2 Technologies, Beijing (China)
- a world leader in supply chain management solutions
"Very valuable - I can use these techniques in my future work"
Xiang Fang, i2 Technologies, Beijing, China
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BOC Gases (Hong Kong)
- the world's largest industrial gas company
"Very valuable in dealing with almost anyone"
Julie Ng, Financial Services Director - North Asia, BOC Gases, Hong Kong
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Commonwealth Secretariat (London) - the "civil service" for the world's Commonwealth countries
"Excellent course!"
Constance Vigilance, Commonwealth Secretariat, London
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Amadeus (Sophia Antipolis, Cote D'Azur, France) - the leading provider of IT solutions to the world's 70 largest airlines
"Lots of tips, tricks and techniques to deal with the customer in any type of meeting (easy or not)" Annie Mourre, Software Engineer e-commerce, Amadeus, France
"Excellent - very useful. Helps me structure my work more" Antonio Caroprese, Custom Solutions Engineer, Amadeus, France |
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UK Financial Ombudsman Service, Canary Wharf (London) - set up by parliament as the UK's independent financial dispute resolution service
"Extremely valuable - not only is it a sound introduction to my next internal consultancy role but I have an action plan to take my development further" Maria Psaras, Internal Consultant, Financial Ombudsman Service, London |
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Royal Bank of Scotland (Edinburgh, UK) - the UK's largest retail bank
"I can put these new tools and techniques into practice immediately - very valuable. Thank you!"
Elaine Daniel, Royal Bank of Scotland
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i2 Technologies, Bangalore (India) - a world leader in supply chain management solutions
"The course was really helpful - it gave a framework to put into practice and the 'tricks of the trade' are going to be very useful"
Prakash Samal, i2 Technologies, Bangalore, India
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Scottish & Southern Energy (Perth, Scotland) - the UK's second largest supplier of electricity and gas
"Did what
it said on the tin! Good range of consultancy tips which will be valuable
in my current and future roles"
Keith Chalmers, Scottish & Southern Energy
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Telindus (Hampshire, UK) - a leading ICT consultancy in 15 countries in Europe and Asia
"Excellent course. Some very useful techniques and I gained a better understanding of how a consultant should operate"
Paul Hutchison, Pre-sales Consultant, Telindus UK, Hampshire
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Pliva Croatia (Zagreb)
- the largest pharmaceutical company in Eastern Europe
"Very valuable. Tutors were ready to answer all questions from real-life situations"
Branimir Preprotic, Corporate Strategist, Pliva Croatia, Zagreb
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Bank of New Zealand, Wellington (New Zealand) - a leading financial service provider in New Zealand
"Gave me lots of skills on how best to gather and present information. Very enjoyable - will recommend to others"
Gavin Kane, Bank of New Zealand, Wellington, New Zealand
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Inland Revenue Department, Wellington (New Zealand)
- one of the largest employers in the New Zealand public sector
"Had a great time - enjoyed the course"
Karen Hooper, Manager, Inland Revenue Department, Wellington, New Zealand
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Unilever (Manila, Philippines)
- global provider of 400 famous-name brands in food, beverage, home and personal care with 180,000 employees and US$50 billion revenue
"Well done!"
Manny Aquino, Training Manager, Unilever Philippines, Manila
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i2 Technologies, Seoul (South Korea) - a world leader in supply chain management solutions
"Very valuable - we didn't have this type of 'soft skill' training before"
Se-Jong Kang, i2 Technologies, Seoul, South Korea
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Over 450 organizations have attended the Internal Consulting Skills course. Past participants include:
AAMI, Accenture, ACT Health, ACT Library & Information Services, ActewAGL, Adelaide Central Mission, Adelaide Institute of TAFE, Adsteam Marine, AGLIN, Agriculture Fisheries & Forestry, AirServices Australia, Alcatel, Alcoa World Alumina, Alinta, Alstom Australia, AM Corporation, Amadeus S.A.S., Amcor Limited, American Express, Angus & Robertson, Angus Knight, ANSTO, ANTA, ANZ Banking Group, ANZ Consumer Finance, ANZ Investments, Aon Consulting, APRA, Arab Bank Australia, Argyle Diamonds, Aristocrat Technologies, Arts Victoria, ASIC, Assessment Edge, Asteron Limited, AstraZeneca, ASX (Australian Stock Exchange), ATECO Automotive, Atlas Copco Australia, Attorney General's Department, Aust Institute of Marine Science, Aust National Audit Office, Aust Public Service Commission, Aust Inland Energy & Water, Austin Health, Austrade, Australia Post, Australian Antarctic Division, Australian Bureau of Statistics, Australian Customs Service, Australian Federal Police, Australian Government Solicitor, Australian National University, Australian Sports Commission, Australian Taxation Office, Australian Tourist Commission, Australian Unity, Austress Freyssinet, AXA Australia, BAE Systems, Baker & McKenzie (Lawyers), Bakers Delight Holdings, Bank of Indonesia, Bank of New Zealand, Banque Nationale de Paris, Baptist Community Care, Baxter Healthcare, Baycorp Advantage (NZ), BDW, Bendigo Regional Institute of TAFE, beTRUSTed Pty Ltd, Betta Stores Ltd, BHP Billiton, Blue Circle Southern Cement, BOC Gases, Boeing, Boral Limited, Bostik Australia, Boston Scientific, Brightwater Care Group, Brisbane City Council, Bristol-Myers Squibb, BT Financial Group, Bundaberg Sugar, BUPA Australia, Cairns City Council, Caltex Australia Ltd, Campbell Brothers Limited, Cancer Council NSW, Canon Australia, Capital Finance, CBA Institutional Banking, CCH Australia Limited, Central Gippsland Health Service, Centrelink, Cerebos (Australia) Limited, Challenger TAFE, Charles Darwin University, Child Support Agency, Church of Jesus Christ of LDS, Ciba Specialty Chemicals, City of Greater Dandenong, City of Joondalup, City of Latrobe, City of Melbourne, City of Salisbury, City of Unley, Civil Aviation Safety Authority (CASA), Clayton Utz, Cobalt Runoff Services, Coca-Cola Amatil, Cochlear Limited, Cognis, Coles Myer, Colonial First State, Commonwealth Bank, Commonwealth Secretariat, Compuware Asia Pacific Ltd, ComSuper, Corporate Process Management, Corporate Services Agency, CorporateLink, Corrs Chambers Westgarth, Coventry Group, CQTafe, Crane Distribution, Crop Care Australasia, CSIRO, CSR Emoleum, CTRE Consulting, Dairy Farmers, DAIS, Dampier Salt, De Martin and Gasparini, Deacons (Lawyers), Deakin University, Defence Housing Authority, Deloitte Touche Tohmatsu, Dept Natural Resources & Environment, Dept of Health & Ageing, Dept of Family, Community & Indigenous Affairs, Department of Communities, Department of Defence, Department of Environment, Department of Families, Department of Health, Department of Housing Qld, Department of Human Services, Department of Justice, Department of Main Roads Qld, Department of State Development Vic, Department of Veterans' Affairs, Dept of Premier & Cabinet, SA, Dept of Disability Housing & Communities, Dept of Education Science & Training, Dept of Family & Community Services, Dept of Health & Ageing, Dept of Corrective Services Qld, Dept of Culture and the Arts WA, Dept of Education & Training, Dept of Education Tasmania, Dept of Employment and Training, Dept of Fair Trading, Dept of Human Services (SA), Dept of Human Services (Vic), Dept of Natural Resources (Qld), Dept of Premier & Cabinet (Qld), Dept of Premier & Cabinet (Vic), Dept of Primary Industries, Dept of Treasury & Finance (SA), Dept of Veterans' Affairs, Dept Premier & Cabinet (Qld), Dept Primary Industries (SA), Dept Primary Industries (Vic), Dept Public Works & Services (NSW), DETYA, Deutsche Bank, DHL International, Diageo Australia, Dialog Information Technology, DIMIA, Disability Services Queensland, Disability, Housing & Community Services, Diversity @ Work Australia, Dow Corning, DSTO, Edison Mission Energy, Education Queensland, eGain Communications (UK), Emergency Services Queensland, Energex, Energy Australia, Environment Protection Authority, Envision GCP, Ergon Energy, Ericsson Australia, Ernst & Young, ETRADE Australia, Eurobodalla Shire Council, Exxon, FACTSET, Fairfield City Council, Fairfield Health Service, Financial Ombudsman Service (UK), Fonterra NZ, Forest Products Commission WA, Fosters Group, Foxtel, Franklins, Freedom Furniture, Fujitsu, Galileo Southern Cross, Getronics, GIO Insurance, Golden Casket Lottery Corporation, Goodman Fielder, Grosvenor Financial Services, Gwydir Shire Council, HBF Health Funds, Health Insurance Commission, Hella Australia, Henderson, Henry Davis York (Lawyers), Hinchinbrook Shire Council, Holden, Honeywell, HRM Consulting, HSBC Bank, Human Factor Australia, Hydro Electric Corporation (Tas), i2 Technologies, IAG, IBM Australia, IMA, IMB Limited, Incitec, ING Australia, Inland Revenue (NZ), Institute of Chartered Accountants, Insurance Australia Group (IAG), Integral Energy, Ipswich City Council, J & R Resources, JB Were & Son, John Fairfax Holdings, Johnson & Johnson Medical, Joint House Dept (Federal Parliament), Kaltim Prima Coal, Kiwi Brands, Kmart, KPMG, Kraft Foods, Kronos Australia, La Trobe City Council, La Trobe University, Laminex Industries, Landcorp, Liquor Control Board of Ontario (Canada), Local Government Association Qld, M. W. Kellogg Limited (UK), Macedon Ranges Shire Council, Mackay City Council, Macquarie Bank, Macquarie University, Maddocks Lawyers, Maple-Ferryman, Masterfoods Snackfood, Maunsell, MBF, Meadowbank College of TAFE, Meat & Livestock Australia, Media Monitors, Medicare Australia, Mercantile Mutual, Merck Sharp & Dohme, Metropolitan Fire & Emergency, Michael Hill Jeweller, Ministry of the Premier WA, Minter Ellison (Lawyers), Mission Australia, Misys Securities Trading Group, MLC, Monash College Group, Mornington Peninsula Shire Council, Motorola Australia, National Australia Bank, National Custodian Services, National Pharmacies, National Starch & Chemical, Nepean Division of General Practice, Nestle Australia, Network Ten, Neumann Contractors, New England Institute of TAFE, News Limited, NIB Health Funds, Nickel West, Nokia, Northern Sydney Inst. of TAFE, Novell, NRMA, NSR, NSW Department of Housing, NSW Fire Brigades, NSW Police Force, O2 (UK) Ltd, Office Public Service Merit & Equity, Oliver Wight Asia/Pacific, OPC, Optus, Orica Australia, OTL Software, P&O Ports, Pacific Brands, Parsons Brinckerhoff, Penrith City Council, Perpetual Trustees, Peter McCallum Cancer Centre, PF Lawyers, Pfizer (Malaysia), Pfizer Inc, Phillips Fox (Lawyers), Pitcher Partners, Plestel, PLIVA (Croatia), PMI Mortgage Insurance, Port Stephens Council, Portland Aluminium, Powercor Australia, Powerlink Queensland, Powerhouse Museum, Premier's Department Qld, PricewaterhouseCoopers, Promina, Prospect Consulting, Protempo Consulting Services, QAD Australia, Qantas Airways, QBE Insurance, Qld Forest Research Institute, Queensland Ambulance Service, Queensland Health, Queensland Newspapers, Queensland Rail, Queensland Transport, Queensland Treasury, Queensland Treasury Corporation, Queensland Uni of Technology, RAAF, Rabobank Australia, RACT, RACV, Radianz Europe (UK), Rail Infrastructure Corporation, Regency Institute of TAFE, RMIT Training, ROC Oil Company Limited, Royal Australian Air Force, Royal Australian Mint, Royal Automobile Club of WA, Royal Bank of Scotland (UK), Royal Brisbane & Women's Hospital, Royal North Shore Hospital, RTA, SA Community Housing Authority, SA Premiers Department, SAI Global, Salvation Army, Sanitarium, Sanofi-Aventis Group, Santos Ltd, SAS Institute, Schell, Schneider Electric, Scottish & Southern Energy, SGIO, Shell Australia, Shell Malaysia, Siemens Nixdorf, SIMplus Mobile, Sinclair Knight Merz, Singleton Consulting, Skilled Engineering Limited, South Australian Cold Stores, South Australian Housing Trust, South West Sydney Area Health, Southern Cross WA Aged Care, Southern Health, SP AusNet, Spry Roughley, St Agnes Parish, St George Bank, St Vincent's Hospital, State Library of Victoria, State Street, State Super Financial Services, Suncorp Metway, SureStock Limited (UK), Sussan Corporation, Sydney City Council, Sydney Institute of Technology, Sydney Opera House, Sydney Turf Club, Sydney Water, Sydney West Area Health Service, Synergy, TAB, Tabcorp Holdings Limited, TAFE NSW, Talsico International, Tattersall's Holdings, TCIS, Team Management Systems, Telindus (UK), Telstra Corporation, TFE, THC Press, The Age, The Alfred Hospital, The Dennis Family Corporation, The Warehouse Group, Thomson Legal & Regulatory, Ticketek, TMAS, TMP Worldwide, Tomago Aluminium, Tourism NSW, Tourism Queensland, Tower Australia, Toyota Financial Services, Toyota Motor Corporation, Tweed Shire Council, Unilever Philippines, University of NSW at ADFA, United Water International, University of Melbourne, University of Southern Queensland, University South Australia, Varian Australia, VeCommerce Limited, VENCorp, Verris Consulting, Vic Department of Education, Vic Managed Insurance Authority, VicRoads, Victoria Police, Vodafone Australia, Vodafone UK, Walter Mining, Wesley Mission, Western Power, Westpac Banking Corporation, William Angliss Institute of TAFE, William Buck (Chartered Accountants), WMC Resources, Woolworths Limited, WorkCover NSW, WorkSafe Victoria, World Vision, Wridgways Limited, Wrigley GmbH (Germany), Yellourn Energy, Zurich Insurance and many more...